Frequently Asked Questions

Yes. Since 1 December 2019, every Victorian pool or spa that can hold more than 300 mm of water must be registered with the local council. Existing pools had to be registered by 1 November 2020. Registration is a one-off; the certificate is every four years.

Every four years from the date your first certificate was lodged. Councils generally write to owners when it's due.

Your council determines the construction date when you register and tells you in writing, along with the standard that applies.

You get a report with photos listing each item and how to fix it, with up to 60 days to do the work. We re-inspect for free. If substantial work has been done but isn't finished, a further seven days can be allowed. If nothing has been done, the law requires us to lodge a Certificate of Barrier Non-Compliance (Form 24) with your council.

Yes. If you're worried your barrier won't pass, book a preliminary barrier inspection first. You get the same inspection and advice, but nothing is lodged with council, so you can fix things in your own time rather than on a council deadline, without triggering extra council fees.

Common triggers include replacing or installing a boundary fence that forms part of the barrier, replacing more than half of the barrier, replacing posts or footings, changing the barrier's length or the area it encloses, altering a retaining wall that forms part of the barrier, or installing a new barrier. Check with your council or ask us.

Yes, at the same price as a pool.

No. We inspect existing pools and spas only. For a brand-new pool, speak to the building surveyor who issued your pool permit.

Yes. We know it's hard to find time during the week, so we're available on weekends and after hours.

All of metropolitan Melbourne at the same price, based in Greenvale. See Areas We Service.

Tell your council it no longer exists or can't hold more than 300 mm of water. Council does a final inspection and removes it from the register.